Last Updated: July 22, 2025.
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects You.
Hubblebabycare.com (“Website”, “Site”) is owned by Hubble Baby Care (HK) Limited. The provision of the products and customer support services are operated by Hubble Baby Care (HK) Limited, a company registered in the Hong Kong and with its registered office at Unit 802, Nan Fung Commercial Centre, 19 Lam Lok Street, Kowloon Bay, Hong Kong.
We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
While using our service, we may request certain personally identifiable information from you, which can be used to contact or identify you. This may include your email address, first name and last name, phone number, address, state, province, zip/postal code, and city.
To use the Hubble Baby Care App, it is necessary to create an account with us. During the account creation process, you are required to provide your email address, phone number, and choose a password. All other information you provide is voluntary. This data is used to create and maintain your Hubble Baby Care Account. The legal basis for this is Article 6(1)(b) of the General Data Protection Regulation (GDPR).
Please be assured that we will not transfer your registration information to third parties for commercial purposes. The data you provide during account creation will be stored on a revocable basis. If you wish to delete your customer account, please send an email to developer@hubblebabycare.com
Usage Data is automatically collected when you use the service. This helps us improve the functionality of the Hubble Baby Care products and provide a better user experience for you. Additionally, it assists us in identifying and resolving technical issues you may encounter while using the Hubble Baby Care products.
The information may be uploaded to the company's servers and/or a service provider's server or it may be simply stored on your device.
This data may encompass details such as your device's Internet Protocol (IP) address, browser type and version, the specific pages of our service you visit, the date and time of your visit, the duration spent on these pages, unique device identifiers, and additional diagnostic data.
When you access the service via a mobile device, certain information may be collected automatically, including the type of mobile device you utilize, its unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser employed, unique device identifiers, and other diagnostic data.
Furthermore, we may collect information sent by your browser each time you visit our service or access it through a mobile device.
While using our product specific and application, to provide features of our application, we may collect, with your prior permission:
Product Service Information: When you use our products and services, we collect your profile picture, camera monitoring images, audio, video, time zone, IP address, country location.
Baby-Related Service Information: When you use our baby-related products and services, we collect information that you choose to share about your baby, including your baby’s name, gender, due date or date of birth, weight, photographs, camera monitoring images, audio, video, and sleep patterns, movements, heart rate, blood oxygen levels, room temperature and humidity.
In order to provide our monitoring features, it is necessary to process the personal data of babies, toddlers, and minors. This includes the processing of video and audio recordings. Our Hubble Baby Care products upload recorded audio and video data to Amazon Storage Service. For more details on Amazon's data privacy practices, please refer to Amazon's Privacy Notice. You can enable or disable these settings at any time, through your device settings.
Smart Monitoring:: Our services and products help you to stay connected with the child when you are away from the child through the Hubble Baby Care App. You can monitor and track real-time activity of the child. The smart intelligent technology of Hubble AI can monitor the child to help in detecting events like rollover, face cover, crying, happy moments and will send the alert on your mobile app.
Health Monitoring:: If you want to record child growth like child weight, height, or other child growth you can provide the information in your mobile app and track.
Sleep Analytics:: If you want to use child sleep tracking, sleep analysis or breathing rate tracking features of the app, the data collected for these features constitute health data.
By using our services and products, you consent to the collection, processing or use of your voice recordings, photographs, images and other personal information and that of the child (for whom you are the legal representative). If you do not consent to such collection, processing or use of personal information, please contact us and we will take steps to remove your child's personal information from our service and product servers and stop collecting the voice recordings, photographs, images or other personal information, but this may prevent you from continuing to use our service and products. See section titled "Your Rights" under GDPR and CCPA/CPRA regarding removal of data.
The company allows you to create an account and log in to use the service through the following third-party social media services:
If you decide to register through or otherwise grant us access to a third-party social media service, we may collect personal data that is already associated with your third-party social media service's account, such as your name, your email address, your activities, or your contact list associated with that account.
You may also have the option of sharing additional information with the company through your third-party social media service's account. If you choose to provide such information and personal data, during registration or otherwise, you are giving the company permission to use, share, and store it in a manner consistent with this privacy policy.
We use cookies and similar tracking technologies to track the activity of our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. The technologies we use may include:
Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting so that it will refuse cookies, our service may use cookies.
Web Beacons Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
We use both session and persistent cookies for the purposes set out below:
| Cookies Details | Cookies Type | Manage By | Purpose |
|---|---|---|---|
| Necessary /Essential Cookies | Session Cookies | Us | These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services. |
| Cookies Policy/ Notice Acceptance Cookies | Persistent Cookies | Us | These cookies identify if users have accepted the use of cookies on the website. |
| Functionality Cookies | Persistent Cookies | Us | These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website. |
| Tracking and Performance Cookies | Persistent Cookies | Third Parties | These cookies are used to track information about traffic to the website and how users use the website. The information gathered via these cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these cookies to test new pages, features, or new functionality of the website to see how our users react to them. |
For more information about the cookies, we use and your choices regarding cookies, please visit our cookies Policy or the cookies section of our privacy policy.
The company may use your personal data for the following purposes:
We may share your personal information in the following situations:
The company will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. Before you delete your account, we will continue to store your account information.
We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Photos or videos uploaded to the server will be retained according to the user's current subscription plan and will be automatically deleted once the retention period is over.
You can ask us to delete the information at any time. Please contact us at developer@hubblebabycare.com
Your information, including personal data, is processed at the company's operating offices or in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.
The company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
As required by GDPR, we have signed contracts based on the EU's standard contractual clauses with providers that process data outside the European Union.
You have the right to delete or request that we assist in deleting the personal data that we have collected about you.
Our service may give you the ability to delete certain information about you from within the service.
You may update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.
Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
Under certain circumstances, the company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The company may disclose your personal data in the good faith belief that such action is necessary to:
The security of your personal data is important to us but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
The service providers we use may have access to your personal data. These third-party vendors collect, store, use, process, and transfer information about your activity on our service in accordance with their privacy policies.
We may use third-party service providers to monitor and analyze the use of our service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
You may opt-out of certain Google Analytics features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:https://policies.google.com/privacy
Firebase
Firebase is an analytics service provided by Google Inc.
You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy:https://policies.google.com/privacy
We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.
For more information on what type of information Firebase collects, please visit the How Google uses data when you use our partners' sites or apps webpage https://policies.google.com/technologies/partner-sites
Iterable is a B2B company which provides services to customers to enable the deployment of email, SMS, push notifications, in-app messages and web push messaging to end users.
We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribed link or instructions provided in any email we send or by contacting us.
For more information on the privacy practices of Iterable, please visit their Privacy policy: https://iterable.com/trust/privacy-policy/
We may offer various financial incentives to you, including:
Discounts, coupons, and special offers via email when signing up for our email lists or creating an account.
Rewards when referring a friend who purchases our products or services; and Loyalty programs, where you earn / redeem rewards based upon your past transactions with us.
To obtain access to certain of these programs and other offerings, we may ask to collect your personal data, including name, contact information, professional information, account information, and transaction information. We consider the value of these programs and other offers to be reasonably related to the value of personal data to our business, based on our reasonable but sole determination.
The terms applicable to each program and other offerings are provided at the time an eligible customer is offered an opportunity to participate. You can opt-in to these programs and offers by following the instructions presented at the time the offer is made.
You may withdraw from our programs and other offerings at any time by unsubscribing from our emails (for email-based incentives), closing their accounts (for loyalty and reward program incentives), following the instructions provided in connection with each offering, or you can write to us using the contact information provided in this Privacy Policy.
We may provide paid products and/or services within the service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. You can view the privacy policy of these companies on their respective websites.
Apple Store In-App Payments
Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/.
Google Play In-App Payments
Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/.
PayPal
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full.
Recurly
Their Privacy Policy can be viewed at https://recurly.com/legal/privacy/.
Kids Web Services
Kids Web Services (KWS) is an age verification and parent consent management platform. It’s used by:
Their Privacy Policy can be viewed at https://www.kidswebservices.com/privacy-policy/.
We may process Personal Data under the following conditions:
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The company undertakes to respect the confidentiality of your personal data and to guarantee you can exercise your rights.
You have the right under this privacy policy, and by law if you are within the EU, to:
To exercise your rights of access, rectification, cancellation, and opposition, you can at any time by signing into your account and visiting the account settings section that allows you to manage your personal information.
Or you can write to us using the contact information provided in this Privacy Policy.
Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.
You have the right to complain to the Data Protection Authority about our collection and use of your personal data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.
This privacy notice section for California residents supplements the information contained in our privacy policy and it applies solely to all visitors, users, and others who reside in the State of California.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact collected by us but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if you provided such personal information directly to us.
| Category | Examples | Collected |
|---|---|---|
| Identifiers | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers. | Yes |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, physical characteristics or description, address, telephone number, credit card number, debit card number, or any other financial information.Some personal information included in this category may overlap with other categories. | Yes |
| Protected classification characteristics under California or federal law. | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | No |
| Commercial information | Records and history of products or services purchased or considered. | No |
| Biometric information | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | No |
| Internet or other similar network activity. | Interaction with our Service or advertisement. | Yes |
| Geolocation data. | Approximate physical location. | Yes |
| Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information. | Yes |
| Professional or employment-related information | Current or past job history or performance evaluations. | No |
| Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | No |
| Inferences drawn from other personal information. | Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | No |
| Sensitive personal information | Personal information that reveals a consumer’s: social security, driver’s license, state identification card, or passport number; account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin; religious or philosophical beliefs; union membership; or genetic data; the contents of a consumer’s mail, email, and text messages unless the we are the intended recipient of the communication; the processing of biometric information for the purpose of uniquely identifying a consumer; personal information collected and analyzed concerning a consumer’s health, sex life, or sexual orientation. | No |
Under CCPA/CPRA, personal information does not include:
We obtain the categories of personal information listed above from the following categories of sources:
We may use or disclose personal information we collect for "business purposes" (as defined under the CCPA/CPRA), which may include the following examples:
Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the "Use of Your Personal Data" section.
If we decide to collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes, we will update this Privacy Policy.
We may disclose/share, or may have disclosed/shared in the last twelve (12) months your personal information identified in the above categories with the following categories of third parties:
We do not knowingly collect personal information from minors under the age of 16 through our services, although certain third-party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies.
We encourage parents and legal guardians to monitor their children's Internet usage and instruct their children to never provide information on any websites without their permission.
If you have reason to believe that a child under the age of 16 has provided us with personal data, please contact us with sufficient detail to enable us to delete that information.
The CCPA/CPRA provides California residents with specific rights regarding their personal information. If you are a resident of California, you have the following rights:
To exercise your rights to know, delete, or correct described above, you can at any time by signing into your account and visiting the account settings section that allows you to manage your personal information.
Or to make a request, you can write to us using the contact information provided in this Privacy Policy.
Only you, or someone legally authorized to act on your behalf, may make a request to know, delete or correct related to your personal information.
Your request to us must:
We cannot respond to your request or provide you with the required information if we cannot:
For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
We shall not provide, exchange, rent or sell any personal information of you or the child you monitored to any individual, group, private company or government organization other than those described in the Disclosure/Share of Personal Information section.
We may or have shared with our service providers in the last twelve (12) months to use your personal information for the business purposes described in our privacy policy, for activities such as advertising, marketing, and analytics (please see section Disclosure/Share of Personal Information).
To exercise your right to opt-out, you can write to us using the contact information provided in this Privacy Policy.
If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA/CPRA law, you may do so, If applicable, click "Privacy Preferences", "Update Privacy Preferences" or "Do Not Sell My Personal Information" buttons listed on the service to review your privacy preferences and opt out of cookies and other technologies that we may use.
Additionally, you can opt out of receiving ads by following the instructions presented on the below websites:
The opt out will place a cookie on your computer that is unique to the browser you use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again. Please note that you will need to opt out from each browser that you use to access the service.
Your mobile device may give you the ability to opt out of the use of information about the apps you use to serve you ads that are targeted to your interests:
You can also stop the collection of location information from your mobile device by changing the preferences on your mobile device.
You have the right to limit the use and disclosure of your sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests such services or goods.
We collect, use, and disclose sensitive personal information in ways that are necessary to provide the service. For more information on how we use your personal information, please see the "Use of Your Personal Data" section or contact us.
Our service does not respond to Do Not Track signals.
However, some third-party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.
Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their personal data with third parties for the third parties' direct marketing purposes.
If you'd like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information provided below.
California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services, or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if you are a California resident, you can contact us using the contact information provided below and include the email address associated with your account.
Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
The Company may collect and store persistent identifiers such as cookies or IP addresses from Children without parental consent for the purpose of supporting the internal operation of the Service.
We may collect and store other personal information about children if this information is submitted by a child with prior parent consent or by the parent or guardian of the child.
The Company may collect and store the following types of personal information about a child when submitted by a child with prior parental consent or by the parent or guardian of the child:
For further details, please refer to our Children's Privacy Policy.
A parent who has already given the company permission to collect and use his child personal information can, at any time:
For any questions, please write to us at developer@hubblebabycare.com from your registered email address.
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this privacy policy.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
If you have any questions about this privacy policy, you can contact us at developer@hubblebabycare.com